Payments
Having trouble with a failed payment? Learn how to retry your payment in the Relocify app and what to do if your transaction doesn't go through.
Written by HasanUpdated 1 month ago1 min read
Retrying failed payment
If we are unable to charge your card, you will receive a notification about the failed transaction, typically found in the discussion section under the home. If the issue is related to a low balance or a similar fixable problem, you can attempt to retry the charge from your wallet.
- Go to https://app.relocify.nl/wallet
- Find the failed transaction
- Next to the “Failed” label, there will be a retry button, click on it